Wednesday, March 5, 2008

EMC Technical Support Policy regarding third party load balancer vs UCF

UCF-based content transfer activities (import, export, check in/out) breaks when a third party load balancer product is placed between the browser and the application server that hosts the WDK application. However, if the browser is used to connect to the application server directly, bypassing the load balancer, UCF activities go through without a problem.

Cause:

Incompatibility or misconfiguration of the third party load balancer causes UCF activities to fail.

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